Email Design & Development FAQs

We design, build and test emails for brands and agencies. From one-off campaigns and lifecycle flows to reusable templates and complete email systems, we handle the creative and production so your emails are ready to send.

We work with brands, in-house marketing teams and agencies that need specialist email design and development support. That might mean one campaign, a complete lifecycle flow or becoming an extension of your existing team.

Absolutely. We can slot into your team as a specialist email production partner, helping with everything from overflow work to ongoing campaign production.

Yep. We can work quietly behind the scenes under your agency’s banner. You manage the client relationship and we’ll take care of the email design and production.

We work across major email platforms including HubSpot, Klaviyo, Mailchimp, Salesforce, Marketo and more. Tell us what you’re using and we’ll work with your existing setup.

Yep. Give us your brand, brief, content and objectives and we’ll create an email from scratch that’s designed specifically for your campaign rather than forcing your content into a generic template.

Of course. If your current emails aren’t quite doing your brand justice, we can take what’s there and give them a proper refresh while keeping the parts that already work.

Absolutely. In fact, we’d prefer it. Send over your guidelines, website and any existing creative and we’ll make sure your emails feel like a natural extension of your brand.

Yep. If the design is already sorted, we can take your supplied Figma files and handle the development, testing and delivery.

Yes. Where we’ve created the email design in Figma, the editable files can be supplied as part of the project.

Yes. We can create templates and reusable modules that give your team the flexibility to produce future emails without starting from scratch every time.

Absolutely. If you’ve already got the creative, we’ll take care of turning it into a responsive, properly built email ready for your chosen platform.

Yes. We develop responsive HTML emails designed to work across different screen sizes and the email clients relevant to your audience.

Yes. Depending on your platform and setup, we can build directly into your account so the finished email is ready for your team to edit, reuse and send.

That’s the idea. Where the platform allows it, we can create editable content areas and reusable components so you’re not calling a developer every time you want to change a headline or swap an image.

We certainly don’t ignore it. Email clients don’t all play nicely with the same code — Outlook being a particularly famous culprit — which is exactly why proper email development and testing matters.

Yes, where required. We can consider dark mode during design and development and test how your email behaves when recipients have dark mode enabled.

Of course. You don’t need to hand us a huge project. We can design and build one email or support you with an entire campaign.